Shipping & Returns

Shipping Information

We offer Free Shipping on orders over $40 and a flat fee of $7.50 for all other orders.

Our orders are shipped through USPS Priority Mail and takes a standard 3-5 days ship time for anywhere in the USA. At this time, we are not able to ship internationally, but we hope to offer it soon!

Return Policy

If, for any reason, you are not completely satisfied with your order, please return or exchange any items in new and unused condition with original packaging within 30 days of purchase. Please note that items purchased through special promotions or sales are not eligible for returns or exchange.

Return of full-priced items with the original purchase receipt can be exchanged or refunded back to the original tender of credit card or debit card. If the original form of tender has been lost or stolen, we will issue a check for the full amount of the return from our headquarters and mail it out to you.

Orders should be returned to:
SAAGE Culinary Studio
ATTN: Assamica Teas
2764 Aurora Ave., #104
Naperville, IL 60540

Cancellation or Modification

If an order is still processing, it can be modified or cancelled by emailing us: orders@assamicateas.com. Once an order is marked complete, it usually means your package is on its way to the post office, and cannot be modified or cancelled.